Question 1

Creating your first export

Accepted Answer

This guide will show you how to export Shopify data using Altera. You can choose which data types to include, select specific field groups, and apply filters—similar to how you would with other apps. Once your export is configured, you can download the file in either CSV or Excel format.

Step 1: Create a new export

From your Altera home page, click New export.
A new export creation page will appear where you can configure which data you want to export.

Step 2: Select data types

In the export creation page, you’ll see a list of supported data types such as Products, Collections, Orders, Files, and more.
Click any of the data types you wish to include in your export.
Each data type you select will appear below the list so that you can further refine the records and fields you want to export.

Step 3: Choose fields and filter fields

You will see a separate section for each data type selected (for example, Products).
In each section, there are groupings for the fields like General or Metafields.
Check the boxes next to each field you want to include in

Question 2

Product Fields

Accepted Answer

Products are items that you sell in your Shopify store. When exporting or importing products, you can work with their basic information, variants, images, inventory, pricing and more.

Sample File

Download a sample spreadsheet with product data to import.

Product Fields

These are all the fields you can import or export for products in Altera. Fields are grouped by category for easier reference.

General

Basic product information and settings.

| Field | Description | Example Value | | ---- | | ID | Shopify's unique product identifier | 7890123456 | | Handle | URL-friendly version of the product title | blue-t-shirt-xl | | Command | Action to perform on this product row | MERGE | | Title | Name of the product | Blue T-Shirt XL | | Body HTML | Product description in HTML format | A comfortable cotton t-shirt | | Vendor | Product manufacturer or supplier | Nike | | Type | Product category or type | Apparel | | Tags | Comma-separated list of tags | summer, cotton, sale | | Tags Command | Action to perform on product tags | ADD | | Created At | Date and time when product was created | 2023-01-15T10:00:00Z | | Updated At | Date and time when product was last modified | 2023-06-20T15:30:00Z | | Status | Product status (active/draft) | active | | Published | Whether the product is published | true | | Published At | Date and time when product was published | 2023-01-16T09:00:

Question 3

Smart Collection Fields

Accepted Answer

Smart collections automatically group products based on conditions you define. Products that match these conditions are automatically added to the collection.

Collection Fields

These are all the fields you can import or export for smart collections in Altera.

General

| Field | Description | Example Value | | ---- | | ID | Unique collection identifier | 12345678 | | Handle | URL-friendly version of the title | summer-sale | | Command | Action to perform on this collection | MERGE | | Title | Collection name | Summer Sale Items | | Body HTML | Collection description | All our summer sale items | | Sort Order | How products are sorted | MANUAL | | Template Suffix | Alternative template for collection | sale-template | | Updated At | When collection was last modified | 2023-06-20T15:30:00Z | | Published | Whether collection is published | true | | Published At | When collection was published | 2023-06-01T10:00:00Z | | Published Scope | Visibility scope | web |

Images

| Field | Description | Example Value | | ---- | | Image Src | URL of collection image | https://cdn.shopify.com/images/collection.jpg | | Image Width | Image width in pixels | 1200 | | Image Height | Image height in pixels | 800 | | Image Alt Text | Alternative text for image | Summer sale collection banner |

Rules

| Field | Description | Example Value | | ---- | | Must Match | Whether all conditions must match | true | | Rule: Product Column | Field to check | vendor | | Rule: Relati

Question 4

Manual Collection Fields

Accepted Answer

Manual collections are custom groupings of products that are curated by shop owners. Products are added or removed individually from these collections.

Collection Fields

These are all the fields you can import or export for manual collections in Altera.

General

| Field | Description | Example Value | | --------------- | ---------------------------------------- | --------------------------------------- | | ID | Unique collection identifier | 12345678 | | Handle | URL-friendly version of the title | summer-essentials | | Command | Action to perform on this collection | MERGE | | Title | Collection name | Summer Essentials | | Body HTML | Collection description | Our essential items for summer | | Sort Order | How products are sorted | MANUAL | | Template Suffix | Alternative template for collection page | custom-layout | | Updated At | Last modification timestamp | 2023-06-15T14:30:00Z | | Published | Whether collection is published | true | | Published At | When collection was published | 2023-06-0

Question 5

File Fields

Accepted Answer

Files represent media assets in your Shopify store, including images, videos, and documents.

File Fields

These are all the fields you can import or export for files in Altera.

General

| Field | Description | Example Value | |-------|-------------|---------------| | ID | Unique file identifier | 12345678 | | File Name | Name of the file | summer-collection.jpg | | Command | Action to perform on this file | MERGE | | Link | URL to access the file | https://cdn.shopify.com/files/1/0/0/1/summer-collection.jpg | | Alt Text | Alternative text description | Summer collection preview image | | Created At | When file was uploaded | 2023-06-01T10:00:00Z | | Type | Type of media content | IMAGE | | Mime Type | File's MIME type | image/jpeg | | Width | Image width in pixels | 1920 | | Height | Image height in pixels | 1080 | | Duration | Length of video/audio in seconds | 0 | | Status | Current file status | SUCCESS | | Errors | Any upload/processing errors | null | | Size Bytes | File size in bytes | 2097152 | | Size MB | File size in megabytes | 2.0 | | Size | Human-readable file size | 2.0 MB |

File Filters

You can use these filters to limit which files are exported:

media_type: Filter by type (IMAGE, VIDEO, FILE, etc.)
filename: Filter by filename

Question 6

Customer Fields

Accepted Answer

Customers represent the shoppers who have created accounts or made purchases in your Shopify store.

Customer Fields

These are all the fields you can import or export for customers in Altera.

General

Basic customer information and account details.

| Field | Description | Example Value | | ---- | | ID | Shopify's unique customer identifier | 789012 | | Email | Customer's email address | customer@example.com | | Command | Action to perform on this customer | MERGE | | First Name | Customer's first name | Jane | | Last Name | Customer's last name | Smith | | Phone | Customer's phone number | +1-555-0123 | | Language | Customer's preferred language | en | | State | Account state (enabled/disabled) | enabled | | Note | Internal notes about the customer | VIP customer | | Tags | Comma-separated list of tags | vip, wholesale | | Tags Command | Action to perform on customer tags | ADD | | Tax Exempt | Whether customer is exempt from taxes | false | | Email Marketing: Status | Email marketing subscription status | SUBSCRIBED | | SMS Marketing: Status | SMS marketing subscription status | SUBSCRIBED | | Created At | Date and time when account was created | 2023-01-15T10:00:00Z | | Updated At | Date and time when account was last modified | 2023-06-20T15:30:00Z |

Addresses

Fields for customer addresses.

| Field | Description | Example Value | | ---- | | Address ID | Unique identifier for the address | 345678 | | Address Command | Action to perform on this address | MER

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